The license key you purchase is a perpetual license specifically for Rallly v4.x versions. This means your license will grant you access to all features and updates within the entire Rallly v4 series for the user tier you’ve selected.
Only individuals with a registered user account on your Rallly instance count towards your user limit. People who participate in polls without being registered (i.e., guest voters) do not count as users for licensing purposes.
We operate an honor system for user limits. If you exceed your user limit, your instance will continue to function without any interruption. You’ll simply see a friendly reminder asking you to upgrade to a higher tier.
For Plus and Organization tiers, you’ll automatically receive a payment receipt via email right after your purchase. This receipt contains all the necessary transaction details for your accounting and tax purposes. Formal invoices are a feature specifically included with our Enterprise tier. If you have any questions about your receipt, or if you’re an Enterprise customer needing an invoice, please don’t hesitate to contact us.
Our license keys provide perpetual access and cannot be “returned”.
Due to the nature of these licenses and the costs associated with processing transactions, we are unable to offer refunds.
Issuing a refund would mean we incur a financial loss while you retain the perpetual license.
The Enterprise license is designed for organizations typically needing support for more than 50 users, or those with other specific requirements.
Pricing for Enterprise licenses is customized based on the scale of your deployment and specific needs.
We offer a one-time perpetual license fee that provides broad usage rights for your organization.
This approach ensures you get a fair price tailored to your situation, rather than a fixed per-user calculation that may not be suitable for very large organizations.
All Enterprise licenses include access to updates and priority support.
For a personalized consultation and quote, please contact us to discuss your requirements.
We’re happy to work with you to find a solution that fits.
Yes, please contact us to discuss your requirements.
We’re happy to offer discounts for non-profit organizations.
If you have any questions about licensing, pricing, or which tier is right for you, please don’t hesitate to contact us.
