Licensing
Understand Rallly’s self-hosting license requirements, tiers, and pricing.
Rallly is open-source and always free for personal use. If you want to run a multi-user setup, we ask that you purchase a license key.
Pricing
| Tier | User Limit | Price | |
|---|---|---|---|
| Personal | 1 user | Free | - |
| Plus | Up to 5 users | $49 | Buy License |
| Organization | Up to 50 users | Buy License | |
| Enterprise | 50+ users | Custom | Contact Us |
The license key you purchase is a perpetual license specifically for Rallly v4.x versions. This means your license will grant you access to all features and updates within the entire Rallly v4 series for the user tier you’ve selected.
Activating Your License
Once you have your license key, you can activate it in your self-hosted Rallly instance:
- Log in to your Rallly instance as an administrator.
- Navigate to the Control Panel.
- Select License.
- Enter your license key in the provided field and click Activate.
Your instance will now be licensed for multi-user access according to your chosen tier.
FAQ
What constitutes a user?
What constitutes a user?
Only individuals with a registered user account on your Rallly instance count towards your user limit. People who participate in polls without being registered (i.e., guest voters) do not count as users for licensing purposes.
What happens if I exceed my user limit?
What happens if I exceed my user limit?
We operate an honor system for user limits. If you exceed your user limit, your instance will continue to function without any interruption. You’ll simply see a friendly reminder asking you to upgrade to a higher tier.
Can I get an invoice?
Can I get an invoice?
For Plus and Organization tiers, you’ll automatically receive a payment receipt via email right after your purchase. This receipt contains all the necessary transaction details for your accounting and tax purposes. Formal invoices are a feature specifically included with our Enterprise tier. If you have any questions about your receipt, or if you’re an Enterprise customer needing an invoice, please don’t hesitate to contact us.
Can I get a refund?
Can I get a refund?
Our license keys provide perpetual access and cannot be “returned”. Due to the nature of these licenses and the costs associated with processing transactions, we are unable to offer refunds. Issuing a refund would mean we incur a financial loss while you retain the perpetual license.
How much does an Enterprise license cost?
How much does an Enterprise license cost?
The Enterprise license is designed for organizations typically needing support for more than 50 users, or those with other specific requirements.
Pricing for Enterprise licenses is customized based on the scale of your deployment and specific needs. We offer a one-time perpetual license fee that provides broad usage rights for your organization. This approach ensures you get a fair price tailored to your situation, rather than a fixed per-user calculation that may not be suitable for very large organizations.
All Enterprise licenses include access to updates and priority support.
For a personalized consultation and quote, please contact us to discuss your requirements. We’re happy to work with you to find a solution that fits.
Do you offer discounts for non-profit organizations?
Do you offer discounts for non-profit organizations?
Yes, please contact us to discuss your requirements. We’re happy to offer discounts for non-profit organizations.
If you have any questions about licensing, pricing, or which tier is right for you, please don’t hesitate to contact us.